Privacy Policy (2023)
This privacy policy applies between you, the User of this Website, and Solid Properly Deals Limited, the owner and provider of this Website. Solid Property Deals Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of this website.
| Data | Collectively all information that you submit to Solid Property Deals Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; |
| Cookies | A small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website. Details of the cookies used by this website are set out i the clause below |
| Data Protection Laws | Any applicable law relating to the processing of personal data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation; |
| GDPR | The UK General Data Protection Regulation; |
| Solid Property Deals Limited | Solid Property Deals Limited, a company incorporates in England and Wales with registered number 14070033 whose registered office is at The Incuba, 1 Brewers Hill Road, Dunstable, LU6 1AA |
| UK and EU Cookie Law | The Privacy and Electronic Communications Regulations 2003 as amended by the Privacy and Electronic Communications (Amendment) Regulations 2011 & the Privacy and Electronic Communications (Amendment) Regulations 2018; |
| User or You | Any third party that accesses the Website and is not either (i) employed by Solid Property Deals Limited and acting in the course of their employment or (ii) engages as a consultant or otherwise providing services to Solid Property Deals Limited and accessing the Website in connection with the provision of such services |
| Website | The website that you are currently using www.solidpropertydeals.co.uk |
How we get the personal information and why we have it
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity, Contact and Property Details by filling in forms on our website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our products or services;
- request marketing to be sent to you;
- give us some
- Automated technologies or As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using server logs and other similar technologies.
- Third parties or publicly available We may receive personal data about you from various third parties and public sources as set out below:
- Contact, Financial and Transaction Data from providers of technical, payment and delivery
- Identity and Contact Data from data brokers or
- Identity and Contact Data from publicly available sources such as Companies House, The Land Registry and the Electoral Register based inside the
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes full names, username, marital status, title, DOB and gender
- Contact Data includes billing address, delivery address,email address and contact numbers
- Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this
- Profile Data includes requests for services made by you; your interests, preferences, feedback and survey
- Usage Data includes information about how you use our website, products and
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication
Purposes for which we will use your personal data
We have set out below, in a table format, a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact admin@bx3developments.co.uk if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|
Purpose/Activity |
Type of data |
Lawful basis for processing including basis of legitimate interest |
| (a) A customer who is looking to sell their property has | ||
| (a) Identity(b) | searched for our service and willingly provided us with the | |
| Our Online Enquiry Form – To | Contact(c) Address(d) | data we ask for on our enquiry form. This therefore |
| register you as a new customer | Marketing & | constitutes affirmative action for us to collect this data to |
| Communication | process with a view to contacting them to discuss and offer | |
| our service and understand their requirements further. |
|
(a) A customer who is looking to sell their property has |
||
| searched for our service and willingly provided us with the | ||
|
Incoming Phone Call/Initial Call – To register you as a customer and/or to follow up on your online enquiry with further information |
(a) Identity(b) Contact(c) Address(d) Marketing & Communication(e) Financial(f) Reason for sale | data we ask for whilst on an inbound phone call. This therefore constitutes affirmative action for us to collect this data with a view to discussing and offering our service and understand their requirements further(b) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services(c) The amount owed on a property is required so we can make sure |
| our offer will cover the redemption of secured lending on the | ||
| property that is being offered to our company for purchase. | ||
| To manage our relationship | ||
| with you which will include: | ||
|
(a) Performance of a contract with you to purchase your |
||
| (a) Identity(b) | property(b) Necessary to comply with a legal obligation(c) | |
|
(a) Notifying you about changes to our terms or privacy policy(b) Updating you on the progression of your |
Contact(c) Profile(d) Marketing & Communications | Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)(d) Necessary for our legitimate interests to inform you of the progress of your sale/purchase with our company |
| sale/purchase(c) To offer you | ||
| alternative services that may | ||
| be of interest to you based on | ||
| the information you have given | ||
| to us | ||
| To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
(a) Identity(b) Contact(c) Technical |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)(b) Necessary to comply with a legal obligation |
|
To deliver relevant website |
(a) Identity(b) |
|
| content and advertisements to you and measure or understand the effectiveness of the advertising we serve to | Contact(c) Profile(d) Usage(e) Marketing and Communications(f) | Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
| you | Technical |
| To use data analytics to improve our website, products/services, marketing, customer relationships and experiences |
(a) Technical(b) Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
Who your information might be shared with?
We may disclose your personal data to:
- other companies within our group;
- our lawyers, agents and service providers;
- law enforcement agencies in connection with any investigation to help prevent unlawful activity;
- we may also disclose your information for the prevention and detection of crime and to protect the interests of the Company; and
- if we are required to send your data to any other third parties we will only do so with your explicit
Sharing your personal data outside of the United Kingdom
Under GDPR the rules inside of the UK and the EEA will be the same with regard to personal data, as such we are able to trust the built in safeguards. If we are required to send any of your data outside of the EEA we will send you information on the reason for this, how the data will be protected and details of how to obtain copies of the relevant safeguards.
Handling special data
The GDPR defines special data as more sensitive thus it needs more protection. Due to the nature of our business we might be required to hold and process some of this data. The categories which we could potentially process include (but not limited to): race, ethnic origin, politics, religion, health, sex life or sexual orientation.
Please be aware we will not require this information unless it is pertinent to your individual circumstance and the service we will deliver to you. We will require your explicit consent to handle this data or if processing is necessary for the establishment, exercise or defence of legal claims.
How we store your personal information
The information we receive is handled and processed by our staff. No third party will have access to your personal data unless the law permits them and we will take steps to give exactly the amount of data required only. Our data is also stored on secure & encrypted CRM systems which are also password protected and are for staff use only. Any data that is held outside the CRM’s is kept in paper files in a secure location on our offices.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.
How to contact us
If you have any concerns about our use of your personal information, you can contact us: Email admin@bx3developments.co.uk
Post The Incuba, 1 Brewershill Road, Dunstable, LU6 1AA